Product Owner · Business Analyst · AI Product Explorer
Product Owner and Business Analyst with 12+ years of IT experience, including 5+ years in enterprise and SaaS environments across EdTech, FinTech, Telecom, E-commerce, CRM, and enterprise systems. Strong background in product ownership, business analysis, requirement engineering, process optimization, stakeholder collaboration, and delivery execution. Currently focused on exploring practical AI use cases across product workflows, automation ideas, and business-driven digital solutions.
Leading business analysis and product ownership for CRM and digital transformation initiatives across learner journeys, payment workflows, reporting systems, and enterprise process optimization. Worked closely with stakeholders, cross-functional teams, and vendors to support roadmap planning, requirement definition, integrations, and product improvements.
Worked on SaaS and enterprise learning content management systems, requirement engineering, product workflows, stakeholder collaboration, integrations, and solution delivery for international clients. Supported end-to-end business analysis and product ownership activities across EdTech platforms and enterprise implementations.
Worked on telecom-focused enterprise initiatives involving requirement gathering, business documentation, process analysis, UAT coordination, workflow modelling, and collaboration with technical teams and stakeholders to support solution delivery.
Built and managed digital product and solution initiatives across ERP, CRM, websites, EdTech platforms, and e-commerce systems. Gained hands-on experience in product planning, client requirement discovery, system workflows, delivery execution, and end-to-end business-to-technology problem solving.